Privacy Policy
Last updated:
02/06/2025
Thank you for visiting Estable.io (the "Site"). The Site is operated by Estable.IO, S.A. de C.V. ("Estable", "we," "our," or "us"). At Estable, we value your privacy and are committed to protecting your Personal Information, by "Personal Information", we mean any information which, either alone or in combination with other data, enables you to be directly or indirectly identified, for example your name, email address, username, contact details or any unique identifier such as an IP address, device ID or other online identifier.
1. Information we collect and how we use it
Purpose
Personal Information From You
Personal Information From Your Devices
Legal Basis
Establish and maintain a commercial relationship with you
Understand your needs and eligibility for products and services
Deliver our services to you
Inform you developments and products
Process billing and collection of any fees
First name, last name, work email address, organization name, website, country of residence, state/province, business type and interests, time zone username, password
Contact details
Username, email address, digital wallet addresses, deposit and withdrawal records, account balances, bank statements, bank account numbers, Personal Information posted by you
Contact details
Contact details, email address, wallet addresses, deposit and withdrawal records, balance history, bank statements, bank account numbers, Personal Information posted by you
Technical information, including the Internet Protocol (IP) address used to connect your computer or other device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform Information about your visit, including the dates and times you use the Site, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call the contact phone number provided on our Site IP addresses, logs history.
N/A
N/A
Performance of a contract
Administer the website, system administration and detecting usage patterns (including broad demographic information for aggregated use), provide information about developments and new products, including enhancement to the Site, sending you service announcement
Troubleshooting and technical diagnostics
Comply with industry self-regulatory, audit, and security standards
Protect the rights, property, or safety of us, our clients, or others
Conduct surveys and obtain feedback from you
Contact details
N/A
Username, email address, full name and contact details, government ID number (passport or national ID), 2 forms of ID, date of birth, picture signature, skype pseudo and call, bank accounts numbers, proof of residence, utility bill, tax statement, service bill, employment status, employer name and address, certificate of incorporation, business registration, article of association, ownership and control structure, directors, authorized signatories, authorized signature list, board minutes, officer and director list, name of UBO, certificate of good standing.
Any of the personal information listed on this table, as necessary and minimized
Contact details
Technical information, including the Internet Protocol (IP) address used to connect your computer or other device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform Information about your visit, including the dates and times you use the Site, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call the contact phone number provided on our Site.
N/A
N/A
N/A
N/A
Legitimate interest
Provide you with news and other matters of general interest to you as a Estable costumer
Email address
IP address and technical info via cookies and tracking technologies
Consent
Meet our legal and regulatory requirements, including checking your identity against money laundering and terrorist financing or answering your requests
Full name, contact details, gender, DOB, nationality, parent names, signature, Skype ID and calls, blockchain addresses, transactions, proof of residence, employment info, corporate documents, UBO data
Metadata associated with transactions (e.g., patterns of activity that may indicate phishing clusters or address poisoning); Technical information, including the Internet Protocol (IP) address used to connect your computer or other device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform Information about your visit, including the dates and times you use the Site, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call the contact phone number provided on our Site
Compliance with a legal requirement
When we say that we think we can process your data, it is because we considered we have a legitimate interest (for ourselves or of a third party) to do so; it is in the interest of our organization to conduct and manage our business; this includes conducting analytics to improve and optimize the Site and the Services, protecting our interests and enforcing agreements with others, as well as complying with industry self-regulatory requirements.
2. Security and Confidentiality
We are committed to protecting your privacy. Internally, only people with a business need to know Personal Information, or whose duties reasonably require access to it, are granted access to customers' Personal Information. Such individuals will only process your Personal Information on our instructions and are subject to a duty of confidentiality.
3. What and with whom we share your Personal Information
As necessary, we will share your Personal Information with: 3.1. Any member of our group, which means our direct or indirect subsidiaries, including their respective shareholders, directors, officers, affiliates, employees, contractors, agents, partners, insurers, and attorneys or representatives.
4. Transfers
Personal Information and other data may therefore be exported outside of the jurisdiction in which you reside. Your Personal Information may be processed and stored in a foreign country or countries.
5. Data Retention
We have data retention and deletion policies designed to retain Personal Information for no longer than necessary for the purposes set out herein or as otherwise required to meet legal or business needs.
6. Your rights
All customers. You may access and verify your Personal Information held by Estable, where consent is the legal basis for processing of your Personal Information and subject to any legal or contractual restrictions, withdraw your consent, in each case, by submitting a written request to [email protected]
7. Changes to this Privacy Policy
Any changes we make to our Privacy Policy in the future will be posted on this page and, where material, notified to you by e-mail. Please check back frequently to see any updates or changes to our Privacy Policy.
8. Contact
Questions, comments and requests regarding this Privacy Policy should be addressed by email to [email protected].